AGREEMENT BETWEEN USERS AND CFA INTERNATIONAL

The CFA International website (“CFA International”) is comprised of various web pages operated by CFA International. CFA International is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein(the “Terms”). Your use of CFA International constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. CFA International. is a web-based shipping solution that streamlines the order fulfillment process for online retailers. With real-time integrations into popular marketplaces and shopping cart platforms, CFA International. handles everything from order import and batch label creation to customer communication. Advanced customization features allow CFA International. to fit businesses with any number of users or locations.

ELECTRONIC COMMUNICATIONS

Visiting CFA International or sending emails to us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT

You are more than welcome to sign up and use our service. However, our shipping aggregation service (AKA, consolidated shipper account) is exclusive to users who do not currently have a FedEx or UPS carrier account or any sort of service agreement. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Operating and maintaining multiple CFA International accounts is prohibited. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that CFA International is not responsible for third party access to your account that results from theft or misappropriation of your account. CFA International reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. CFA International does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use CFA International only with permission of a parent or guardian.

CANCELLATION/REFUND POLICY

If you wish to withdraw the fund left on your account, please contact our customer service line +1 (480) 280-2850 or email support@cfainternational.com. We will start processing the refund after the delivery of your last shipment, or your last transaction has been finalized, whichever comes later. If you added fund using Paypal, the fund will be returned through Paypal. If you added fund using other payment methods (such as ACH, credit card or bank transfer), the fund will be returned in a check.

Links to Third Party Sites/Third Party Services

CFA International may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of CFA International and CFA International is not responsible for the contents of any Linked Site, including but not limited to any link or services contained in a Linked Site, or any changes or updates to a Linked Site. CFA International is providing these links or services to you only as a convenience, and the inclusion of any link does not imply endorsement by CFA International of the site or any association with its operators. Certain services made available via CFA International are delivered by third party sites and organizations. By using any product, service or functionality originating from the CFA International domain, you hereby acknowledge and consent that CFA International may share such information and data with any third party with whom CFA International has a contractual relationship to provide the requested product, service or functionality on behalf of CFA International users and customers. By using any services or functionality of CFA International you hereby acknowledge and comply with terms and conditions from any other third Party websites/Companies/Organizations, including but not limited to: FedEx, UPS, USPS, eBay, Amazon, Etsy, BigCommerce, Shipstation, Shopify, and Walmart, etc.

CFA International COVERATE DOES NOT INSURE THE FOLLOWING

1. Accounts, bills, bullion, currency, deeds, evidence of debt, furs, original/fine art, computer chips, loose precious/semi precious stones, jewelry, money, notes, securities, perishable cargo, televisions, tickets, personal goods, or similar property unless endorsed in writing.
2. Merchandise shipped on consignment, memorandum, or approval unless shipped in fulfillment of an order or request.
3. Loss, damage, or non-arrival of any parcel which; (a) is addressed, wrapped or packed insufficiently, incorrectly or contrary to the carrier’s packaging requirements; or (b) bears a descriptive label or packaging which tends to describe the nature of its contents.
4. Any parcel containing personal goods to accommodate an employer and/or employee.
5. Against loss or damage caused by or resulting from:(a) hostile or warlike action in time of peace or war, including action hindering combating, or defending against an actual impending or expected attack; (1) by any government or sovereign power (de jure facto), or by any authority maintaining or using military, naval, or air forces; or (2) by military, naval, or air forces; (3) by an agent of any such government power, authority, or forces;(b) any weapon of war employing atomic fission or radioactive force whether in time of peace or war;(c) insurrection, rebellion, revolution, civil war, usurped power, or action taken by governmental authority in hindering, combating or defending against such an occurrence, seizure or destruction under quarantine or Customs regulations, confiscation by order of any government or public authority or risks of contraband or illegal transportation of trade.
6. Arising out of infidelity, dishonesty, or any overt act on the part of the Insured, associate in interest, and/or any of the Insured’s employees whether occurring during hours of employment or otherwise, nor on the part of custodians (common carriers excepted), or the property insured unless specifically endorsed hereon in writing.
7. Arising out of loss of market, latent defect, inherent vice, delay, loss of use, clean-up costs, decay, changes in temperature or humidity, or other deterioration, any remote or consequential loss, whether or not arising out of a peril insured against.
8. Arising out of loss from delivering the product to someone who obtains it by trick, false pretense, or other fraudulent schemes.

INSURANCE CONDITIONS

1. It is WARRANTED by the Insured that all parcels under this coverage will be shipped in strict accordance with all regulations of the carrier and amendments thereof.
2. THE UNDERWRITERS SHALL NOT BE LIABLE for any loss or damage to property covered by other valid and collectible Insurance nor for carrier’s liability. Coverage shall be for EXCESS of aforementioned. COVERAGE CONTINGENT upon Insured being reimbursed by the carrier for carrier’s liability. Payment from the carrier does not guarantee approval of claim.
3. The DEDUCTIBLE, if any, shall be deducted from the amount of the claim or Liability Limit, whichever is less, on a “per parcel” basis and borne by the Insured. The Insured shall be responsible for (and entitled to) collecting any amount for which the carrier may be liable.
4. Failure to insure the total value of your goods on each shipment will result in a co-insurance penalty; i.e., we will not pay a greater proportion of loss than the values you reported divided by the actual values of the goods.
5. In the case that the Insured (CFA International user) acts as their own claim reporting agent, the Insured will need to file notice of non-delivery or damage with the carrier (FedEx, UPS) within the carrier’s claim reporting period, but in no event shall such notification exceed fourteen (14) days from date Insured had knowledge of said non-delivery or damage. All claims are to be submitted to CFA International within fourteen (14) days from the date on the carrier’s check. The Insured will submit a completed CFA International claim form, proof of carrier payment, copy of carrier tracer form showing L.D.I. or other identifying number, copy from original invoice to consignee, whichever of the aforementioned is applicable, and any additional documentation requested to substantiate loss. Handling fees and insurance fees are excluded from coverage. All damaged property for which payment (not repair costs), or replacement has been made, must, on request be returned to Underwriters. Failure to hold the damaged property until the claim has reached a resolution will result in the denial of the claim. In the case that CFA International acts as the claim reporting agent on behalf of the Insured (CFA International user), the Insured is to submit a completed CFA International claim form, proof of value, and any other relevant documentation requested to substantiate loss. Handling fees and insurance fees are excluded from coverage. All damaged property for which payment (not repair costs), or replacement has been made, must, on request be returned to Underwriters. Failure to hold the damaged property until the claim has reached a resolution will result in the denial of the claim.
6. The Insured must file notice of non-delivery or damage with CFA International within thirty (30) days from date of shipment for United States Post Office shipments. There is a twenty-one (21) day waiting period before the Insured may file a notice of non-delivery to CFA International for packages shipped domestic via the United States Post Office. No claims will be honored if filed after the 30 day expiration period. The Insured will submit completed CFA International claim form, copy of the original invoice to the consignee, signed and dated statement from the consignee, proof of damage if applicable and any additional documentation requested to substantiate loss. Shipping costs must be included in the declared value in order to be paid with claim. Handling fees and insurance fees are excluded from coverage. All damaged property for which payment (not repair costs) or replacement has been made, must, on request be returned to Underwriters. Failure to hold the damaged property until the claim has reached a resolution will result in the denial of the claim.
7. The Insured will have one (1) year from the date of shipment to provide any required and/or additional documentation which has been requested of the Insured to substantiate said claim. Failure to provide the required and/or additional documentation within one (1) year from the ship date will result in the denial of the claim.
8. Any covered loss will be promptly paid to the Insured or his Assignee after notice of loss or damage and required documentation has been received and accepted by Underwriters in accordance with the terms and conditions of this coverage, unless property is replaced, at the option of Underwriters, with like kind, function, and quality.
9. Upon payment or replacement for loss or damage, the Underwriters shall be suligated to all of the rights of the Insured including whatever money may be recoverable, but excluding any deductible amounts applied to any claim settlement on account of said loss or damage from the carrier, or any of its officers or agents, or from any other person or corporation whatsoever. The Insured specifically covenants and agrees to assist the Company in every possible manner to secure reimbursement of said loss or damage. In the event the carrier admits to fraudulent activity from carrier employee’s, the insured will take action against the carrier and not hold CFA International responsible for claims associated.
10. No suit or action or proceedings for the recovery of any claim under this Coverage shall be sustainable in any court of law or equity unless the same is commenced within twelve (12) months after discovery by the Insured of the occurrence which gives rise to the claim, provided however, that if by the laws of the State within which this Coverage is issued such limitation is invalid, then any such claim shall be void unless such action, suit or proceeding be commenced within the shortest limit to time permitted by the laws of such State to be fixed herein.
11. No unlawful or prohibited use/Intellectual Property. You are granted a non-exclusive, non-transferable, revocable license to access and use CFA International strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to CFA International that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of CFA International or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. CFA International content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of CFA International and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of CFA International or our licensors except as expressly authorized by these Terms.

CARRIER CHARGE ADJUSTMENT

By using our shipping services, the customer acknowledges and agrees that they are responsible for any additional charges imposed by carriers like FedEx, UPS, or USPS, including but not limited to rate changes, surcharges, or fees adjusted post-dispatch. While we will assist in disputing these charges if the customer provides necessary evidence and documentation, we cannot guarantee a successful outcome and are not liable for unresolved disputes or resulting extra charges.

CLAIMS HANDLING AND RESPONSIBILITY

By using our shipping services, the customer understands and agrees that in the event of a claim, they must provide necessary evidence and supporting documents for claim submission. We commit to submitting and managing the claim process diligently on the customer’s behalf. However, we do not guarantee the success of any claim. In the case of a successful claim, the settlement will be automatically credited to the customer’s account on our platform, unless the customer instructs otherwise. Our role is strictly as a facilitator in the claims process and does not include guarantees for claim outcomes.

THIRD PARTY ACCOUNTS

You will be able to connect your CFA International account to third party accounts. By connecting your CFA International account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

ACH TERMS & CONDITIONS

1. Bank Account

By choosing to use an Authorized Bank Account as your payment method, you will be able to pay the fees due for your use of our Services by using any valid automated clearing house (“ACH”) enabled bank account at a United States-based financial institution. Whenever you choose to pay by ACH, you are authorizing CFA International. (or its agent) to debit your Authorized Bank Account for the total amount of the fees due. If you choose to provide your Authorized Bank Account credentials to us, you authorize us to use this information to facilitate debiting your Authorized Bank Account. Your transaction must be payable in U.S. dollars. CFA International., in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time. Transactions that we process using your Authorized Bank Account will be identified as “CFA International ACHTRANS” (or similar identifier) on the statement issued by your bank or other financial institution holding your account. All questions relating to any transactions made using your Authorized Bank Account by us should be initially directed to us, but may also require involvement of your bank.

2. ACH Authorization

By choosing ACH as your payment method, you agree that: (a) you have read, understand and agree to these Terms and Conditions, and that this agreement constitutes a “writing signed by you” under any applicable law or regulation, (b) you consent to the electronic delivery of the disclosures contained in these Terms and Conditions, (c) you authorize CFA International.(or its agent) to make any inquiries we consider necessary to validate any dispute involving your payment, which may include ordering a credit report and performing other credit checks or verifying the information you provide against third party databases, and (d) you authorize CFA International. (or its agent) to initiate one or more ACH debit entries (withdrawals), and you authorize the financial institution that holds your Authorized Bank Account to deduct such payments, in the amounts and frequency designated in your then-current payment plan.

3. Transaction Errors

If you believe that any payment transaction initiated by CFA International. (or its agent) with respect to your Authorized Bank Account is erroneous, or if you need more information about any such transaction, you should contact us as soon as possible as at support@cfainternational.com. Notify us at once if you believe the password associated with your account has been lost or stolen, or if someone has attempted (or may attempt) to make a transfer from your Authorized Bank Account without your permission. We reserve the right to cancel the ability to pay by Authorized Bank Account for any reason at any time.

4. Your Liability for Unauthorized Transactions

Federal law limits your liability for any fraudulent, erroneous unauthorized transaction from your Authorized Bank Account based on how quickly you report it to your financial institution. As general rule, you should report any fraudulent, erroneous or unauthorized transactions to your bank within 60 days after the questionable transaction FIRST appeared on your Authorized Bank Account statement. You should contact your bank for more information about the policies and procedures that apply to your account and any unauthorized transactions, including any limits on your liability.

5. Electronic Delivery of Future Disclosures

You agree to accept all disclosures and other communications between you and us on this website or at the primary e-mail address associated with your CFA International account. You should print and retain a copy of all such disclosures and communications.

6. Agreement Changes

We may in our discretion change these Terms and Conditions at any time without notice to you. If any change is found to be invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any other changes or the remainder of these Terms and Conditions. We reserve the right to subcontract any of our rights or obligations under these Terms and Conditions. YOUR CONTINUED USE OF YOUR AUTHORIZED BANK ACCOUNT AS A PAYMENT METHOD ON CFA International AFTER WE CHANGE THESE TERMS AND CONDITIONS CONSTITUTES YOUR ACCEPTANCE OF THESE CHANGES.

INTERNATIONAL USERS

The Service is controlled, operated and administered by CFA International from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the CFA International Content accessed through CFA International in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless CFA International, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. CFA International reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with CFA International in asserting any available defenses.

LIABILITY DISCLAIMER

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. CFA International and/or its suppliers may make improvements and/or changes in the site at any time.CFA International and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. CFA International and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.To the maximum extent permitted by applicable law, in no event shall CFA International and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if CFA International or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.

TERMINATION/ACCESS RESTRICTION

CHANGE TO TERMS

CFA International reserves the right, in its sole discretion, to change the Terms under which CFA International is offered. The most current version of the Terms will supersede all previous versions. CFA International encourages you to periodically review the Terms to stay informed of our updates.

Copyright @ 2018-2024 CFA International. All Rights Reserved.